Communication Skills Question Bank
for Exam preparation

Q2. The word communication is derived from communis (Latin) which means:

1. oral speech
2. community
3. common
4. message

Q3. Negotiation implies that both parties accept that the agreement between them is:

1. subject to further dispute
2. conditional
3. final and binding
4. necessary

Q4. The simplified style business letter has:

1. a subject line
2. a complimentary close
3. indentation
4. a salutation

Q5. “Tease” or “stress” questions are intended to judge:

1. the candidate’s intelligence quotient
2. the candidate’s technical skill
3. the candidate’s stress level
4. how the candidate handles them

Q6. A clarifying listener:

1. explains the message
2. elaborates the speaker’s underlying thoughts and feelings
3. illustrates the message with examples
4. repeats what is said

Q7. Body talk is also known as:

1. leakage
2. noise
3. physical communication
4. overflow

Q8. ____ is not one of the 7 C’s of communication:

1. clarity
2. correctness
3. character
4. conciseness

Q9. When introducing ourselves, we should use:

1. only the surname
2. both the first name and the surname
3. only our first name
4. only our designation

Q10. Meta-communication relates to the speaker’s:

1. intentional choice of words
2. intentional choice of dress
3. unintentional choice of both words and dress
4. unintentional choice of words